Shipping policy
Order Processing
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Currently, we offer FREE SHIPPING on all orders within the United States over $50.
Local Delivery & In-Store Pickup
We currently do not offer local delivery or pickup options.
International Shipping
We currently do not offer international shipping.
Checking Order Status
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at orders@perfecshot.com with your name and order number, and we will look into it for you.
Refunds, Returns, and Exchanges
Perfec’Shot is 100% committed to you, our customer. If you’re unsatisfied for any reason, you may return your purchase within 45 days of the ship date. No questions asked!- Email orders@perfecshot.com with your name, order number, and purchase date to receive your return authorization. If the item you purchased is defective or it was damaged during shipment, we’ll issue a pre-paid return shipping label. In all other cases, you are responsible for return shipping and may ship the item back to us using a carrier of your choice. If possible, please return the item in the original packaging.
- If you believe your item was damaged during shipment, we ask that you contact us within 5 days of delivery. We will work with you to quickly resolve this issue.
- We do not accept any returns after 45 days from the ship date.
- To cancel an order, please contact Perfec’Shot as soon as possible. If your order hasn’t shipped, we’ll immediately refund your payment. If the order has shipped, we’ll refund your payment as soon as we receive the item and process your return. Please note that, in this instance, the returned item must be undamaged in order for you to receive a full refund.
- We want each customer to experience the benefits of using our product. With this in mind, we’ll offer a free replacement item for each qualifying return. If this isn’t satisfactory, we’ll of course offer a full refund of the purchase price or even store credit for that amount.
- An email confirmation will be sent to you once we’ve received the item and processed the return.