FAQ

Answers on products, sizing, shipping, returns, the app, and training.

Can't find your answer? Ask us and we'll write back.

Start Here

What is Perfec'Shot?

Perfec'Shot is basketball training built by coaches. We make two shooting tools, the ONE shooting aid and the ALIGN basketball. We built the Performance Tracker app. And we run small-group training in the Hillsborough and Durham, NC area. Everything we make comes back to one idea: every rep should be a quality rep.

Where should I start?

Not sure what you need? Find your fit. A few quick questions point you to the right product or program.

Who is Perfec'Shot for?

Players of all ages and levels, parents of young players, and coaches. ALIGN comes in sizes 3 to 7. The standard ONE Adjustable fits players from 4'4" to 6'4". Our small-group training is for ages 5 to 12 right now.

Who is behind Perfec'Shot?

A husband-and-wife team of coaches, with nearly 40 years of coaching experience between us. We built the first ONE because one of our players couldn't break a two-handed habit. You can read the whole story on Our Story.

ONE Shooting Aid

How does ONE work?

You wear it on your off-hand, the guide hand. It has components for the finger, thumb, forearm, and upper arm, joined by a pivot. It limits the movements that cause two-handed shooting: thumb pushing, forearm twisting, and side-to-side wrist movement. Your off-hand holds the ball and stays out of the shot.

What's the difference between ONE Adjustable and ONE Custom?

ONE Adjustable adjusts to fit a wide range of players, so it works as a player grows or when more than one player uses it. The standard size fits players from 4'4" to 6'4".

ONE Custom is built for one player. We use the player's age, sex, and height to cut the rods to length. You choose the color of each of the five components and add up to three letters or numbers. Nobody else has one like it.

Still deciding? Find your fit.

Can I personalize the ONE Adjustable?

Yes. You can add up to three letters or numbers, like initials or a jersey number, to the upper arm piece. It comes in our standard orange. Team colors are available for bulk orders.

How do I order a ONE Custom?

Go to The Arsenal and choose ONE Custom. Enter the player's shooting hand (right or left), age, sex, and height. Pick your colors and add your letters or numbers. You'll see a preview before you order. ONE Custom is built to order and ships within 7 days.

Do you make left-handed versions?

Yes. Choose right or left shooting hand when you order.

When should I wear it?

Wear it during shooting practice. That includes form shooting and drills like catching a pass or dribbling to your strong side and pulling up. Once you feel comfortable, test your form without it for short stretches. If your form slips, wear it more.

Can I wear it in games?

No. Basketball rules and safety concerns, like the risk of injury in a fall, keep it out of games. It's built for practice, including drills without a defender.

Which finger does it go on?

The finger piece fits the middle finger or the ring finger. Most players use the middle finger. Players with smaller hands may be more comfortable with the ring finger.

How do I put it on and adjust it?

Watch the short video at the bottom of this page.

How do I clean it?

Wipe the pieces with a damp cloth and mild soap. Don't soak the padding or put the unit in water. Water can weaken the adhesive and straps.

ALIGN Basketball

What is ALIGN?

ALIGN is a real game ball with a PU cover and an orange oval on six of its eight panels. The ovals mark the center of the ball, so your shooting hand finds the same spot every time, however you catch it.

Which finger method does it work with?

All three: middle finger, index finger, or split between the two. We teach the middle finger, but you and your coach decide. The oval marks the center. It doesn't force one method.

What size should I buy?

ALIGN comes in sizes 3 to 7:

  • Size 3 (22"): young kids, about ages 4 to 8
  • Size 4 (25.5"): older elementary to young middle school
  • Size 5 (27.5"): youth leagues and older middle school
  • Size 6 (28.5"): women's teams and older youth
  • Size 7 (29.5"): the standard men's ball

Not sure? Our ball size calculator matches a size to the player's hand length.

Can I use it in games?

Yes. Use it in practice or in games, indoors or out.

How do I clean it?

Wipe it with a damp cloth and mild soap. Skip harsh chemicals. They can wear down the cover and the oval.

Performance Tracker App

What is the Performance Tracker?

It's a training app for your phone. Log your makes and misses by court area, see detailed stats, follow step-by-step drills built for your level, earn badges, take daily challenges, and send in a video of your shot for coach feedback.

What does it cost?

Basic is $19.99, one time. Elite is $49.99 a month.

What's included in Basic?

Shot tracking, stats, 10 foundational drills with step-by-step instructions, daily challenges, badges, and one video review from a real coach. You can add more video reviews one at a time or in a pack of three.

What does Elite add?

Everything in Basic, plus two video reviews a month, 40 drills, and a personalized workout plan built around your schedule, your equipment, and your numbers. The plan moves through four phases and opens new drills as you progress.

How does the video review work?

Record a short video of your shot and upload it in the app. A real coach watches it and tells you what's working and the one or two things to fix first.

What phone do I need?

The app is built for phones and is on the App Store for iPhone. Android is coming soon. Join the Android waitlist and we'll tell you the day it's ready.

Do I need a ONE or an ALIGN to use it? row

No. They work well together, but the app stands on its own.

How do I get a refund or cancel Elite?

Apple handles app purchases and subscriptions. To ask for a refund, go to reportaproblem.apple.com. To cancel Elite, use the subscriptions section of your Apple ID settings. Having trouble with the app itself? Email support@perfecshot.com.

Training programs and clinics 

What is Fundamentals First?

Fundamentals First is our small-group training. We teach the basics every player builds on, in groups small enough that every player gets coaching. It comes in two kinds:

  • Shooting: the fundamentals of a great shot, from your feet to your follow-through.
  • Skills: the fundamentals of the whole game, including passing, dribbling, shooting, defense, and rebounding.

A program is several sessions for one price. A clinic is a one-day event.

What do you offer?

  • Fundamentals First Shooting Program: four weeks, ages 9 to 12. The fundamentals of a great shot.
  • Fundamentals First Skills Program: four weeks, ages 5 to 8. Passing, dribbling, shooting, defense, and rebounding. Launching soon.
  • Free Shooting Clinic: one day, ages 9 to 12.
  • Free Skills Clinic: one day, ages 5 to 8. Launching soon.

We're planning more, including shooting programs for ages 13 to 15. Tell us what you'd like to see.

What does a program look like?

A shooting program runs four weeks, with two sessions a week on weekday evenings. That's eight sessions, plus a bonus Saturday session. Groups are 6 to 8 players. Current dates and pricing are on the program page.

Where do sessions happen?

In Hillsborough, NC. We email the exact address and directions after you register.

Who coaches?

Coach Rob leads our programs and clinics. He has 17 years of coaching experience and is a USA Basketball Gold Licensed coach.

Can we try it before we sign up?

Yes. A free clinic is the best way. It's a small group, it's free, and there's no pressure to enroll. Afterward, we'll show you how our programs work.

The program is full. How do I get in?

Join the waitlist on the program page. We'll email you first when spots open or new dates are set.

My player is 8 and ready for more. Can they join the shooting program?

The shooting program is built for ages 9 to 12. If your 8-year-old has strong focus and some experience, contact us before you register and we'll talk it through. The skills program is designed for ages 5 to 8.

What should my player bring?

Court shoes and water. Each player also needs a signed waiver before the first session. After you register, we email a link, and signing takes about two minutes on your phone.

Do players get a t-shirt?

Yes, in our programs. Every player in a Fundamentals First program gets a Perfec’Shot t-shirt on the first day, and it’s theirs to keep. Clinics don’t include a shirt.

Will you take photos or video?

We sometimes photograph or film sessions to teach and to show what we do. The waiver lets you opt out. We never post a child's picture without consent.

What if we need to cancel?

Cancel 7 or more days before the program starts for a full refund, or within 7 days of the start for a 50% refund. Once the program begins, there are no refunds, though we'll work with you if a hardship comes up. If we cancel or reschedule a session, we'll offer a make-up. The full terms are in our Refund Policy.

Orders, shipping, and returns

How do I order?

Order online through The Arsenal. For team and bulk orders, contact us.

I'm a coach. Can you make ONE shooting aids for my team?

Yes. ONE Adjustable is available in your team's colors for bulk orders. Tell us your roster size, level, and timeline, and we'll put together an order. Minimum order quantities may apply.

How long does shipping take?

In the U.S., ONE Adjustable and ALIGN ship within 1 to 3 business days. ONE Custom is built to order and ships within 7 days. Orders of $125 or more ship free.

Do you ship internationally?

Yes. Shipping times vary by location. Extra shipping costs and customs fees may apply.

What is your return policy?

  • ONE Adjustable and ALIGN: return within 45 days of the ship date, for any reason.
  • ONE Custom: built for one player, so it's final sale. If it doesn't fit as ordered, or arrives defective or damaged, we'll remake it, repair it, or refund you.
  • The app: Apple handles refunds.
  • Programs and clinics: they have their own cancellation terms.

Read the full Refund Policy.

How do I start a return?

Email orders@perfecshot.com with your name, order number, and purchase date. We'll send a return authorization and our return address.

What does the warranty cover?

Both the ONE and ALIGN are covered for 45 days against defects in materials or workmanship. If something arrives damaged, tell us within 5 days of delivery.

Can I get replacement parts?

We don't sell individual ONE parts because our adhesive bonds are strong. If there's a defect within 45 days, we replace the whole unit. In rare cases, we may replace just the upper arm piece. Contact us for details. A defective ALIGN is replaced with a new ball.

How do I reach support?

Use our Contact page, or email support@perfecshot.com.

How We make It

Where are Perfec'Shot products made?

ONE: manufactured by us in Durham, North Carolina. 

ALIGN: designed in-house in the USA and made overseas to our specifications. 

The Performance Tracker app: built by us.

How is the ONE made?

We manufacture every ONE ourselves. The components are made from strong, durable plastic. We cut the neoprene padding with custom dies and apply it by hand, using jigs we designed and built. Straps are attached with ultrasonic welding. Fiberglass rods are cut to length and bonded with a tough two-part adhesive. A steel shoulder screw and nut join the pivot.

What is ONE made of?

The high-grade plastic, fiberglass rods, neoprene padding, and two-part adhesive are all made in the USA. The hook-and-loop fasteners, shoulder screw, and nut come from outside the U.S.

What is ultrasonic welding?

It uses sound waves to create heat and fuse materials together. We use it to attach the straps, which makes a strong, clean bond with no stitching.

How is ALIGN made?

We designed it in-house. Trusted partners overseas make it to our specifications, with a PU cover and the alignment oval debossed into the panels so it lasts.

Putting On and Adjusting Your Perfec'Shot ONE

Follow Us

@perfecshot